School Hall Audio Control – Headend Upgrade. Simplicity Works Beautifully

Just wanted to show you a great result we have achieved for one of our clients. The Southern Cross Catholic College who we have done some audio visual works for previously had a problem recently where the Biamp Tesira headend had a meltdown. This was caused by a significant power surge. We were investigating the best approach to the replacement of the Biamp Tesira DSP – Digital Signal Processor. We found that the best option to avoid a significant programming and upfront equipment cost would be to install a Soundcraft Ui24R mixing console. The beauty of these consoles is their simplicity. They have plenty of functionality straight out of the box to run a significant production as a portable arrangement or in this case a control for the school hall.

The Soundcraft Ui24R can output its own wifi signal so tablet control is easy to set up and operate. No actual internet signal is needed to make it work. The user interface for the tablet has loads of presets in there for various sound installations and productions. For this situation all we have needed to set up some user access levels so that students and novices alike can control the system without having access to change tuning settings of the hall sound system and microphones. Quote a good result and a great example of the right product for the right application.

Simplicity works beautifully. Sometimes the outcome is simple on the surface but not so simple to deliver. Contact Voltec Services for great results in audio visual.


We are seeking a new team member! Electrician Required in Townsville.

Just putting this here for a bit. Our company is on the hunt for an additional team member and I wanted to post this up to anyone who can assist.

If you know any electricians who are looking for a new role, looking to change companies or relocating to Townsville then please put them in contact with me on email or mobile 0438214425.

Have a great Friday!

Click on this link:

Safety Alert – Faulty Circuit Breaker Could Cause Electric Shock

Just putting out a safety alert to electricians and end users of older electrical switchboards.

We have recently encountered a situation where the casing of and old style Clipsal circuit breaker was found to be live. We had never seen this before and want to put the word out that this could cause electric shock to any member of the public. Being a member of NECA – National Electrical & Communications Association, we have reported it to them and also to the Qld. Electrical Safety Office for an awareness campaign.

Fortunately this was discovered with a non contact voltage test pencil, however it could have easily resulted in an electric shock.

If you have any of these circuit breakers in your switchboard or have seen any around we suggest you contact a trusted electrical contractor to change these out. They are typically very old though still commonly found in residential and commercial switchboards from time to time. They are clearly identifiable by their distinct brown colour. Please share this around to help prevent unecessary electric shock.

Faulty Clipsal MCB

NEW: ON SITE WARRANTY – M-Elec Lighting Products

The new On Site Warranty on M-ELEC lighting products gives more protection than ever!

What is an On Site Warranty?

The new On Site Warranty (OSW) covers the entire installation address for M-Elec Lighting Products. This includes labour, parts and approved expenses for the replacement of faulty goods within the warranty period. The same cover is provided for both commercial and residential installations.

With the M-Elec OSW you have the back up you need to be sure you are making the right product decision.

Unlimited number of fittings. Unlimited call-outs.*

For M-Elec OSW *Terms & Conditions Click here

If you would like to know more, Call Ryan today! 0438 214 425

About M-Elec

M-Elec is an established Australian Lighting supplier that offers a wide range of LED lighting products for residential & commercial markets, focusing primarily on the electrical wholesale and lighting industry.

Over the last decade, Melec has established itself as on of the most innovative & respected light producers in Australia. The vision of the Sunshine Coast lighting company is to revolutionise the electrical industry through constant innovation and providing real solutions.

“Anyone can import products but it takes a lot of time, energy, knowledge and passion to create products that work in the harsh Australian environment. I strive to create new niche products that people need.”  – Tim Mobbs Founder

Innovation has always been at the forefront of this family run firm, as it continues to push the boundaries and continually challenge the status quo of traditional lighting products and techniques. Providing its ever growing base of loyal customers – both domestic and commercial.

You can check out some of their lighting showcases in the images below:

How can HD-SDI technology save you $$$ when upgrading your CCTV system

So here is the situation.

You have an existing analog CCTV system that has been working OK and you have had it since the Burdekin Dam was built. You have had some sort of incident that requires you to provide descent footage to identify a person or vehicle to police. The footage just doesn’t cut it because the old analog CCTV resolution comes out blurry once again. We won’t talk about the fact that most CCTV systems around are not maintained properly to ensure the best possible images for that camera are captured on an ongoing basis. Assuming the camera is in focus, we are talking resolution issues that just do not cut it when it comes to identifying persons.

This is all too common.

So you have considered and upgrade based on necessity because those existing cameras no matter how much you adjust or refocus them will not get the resolution that you are after.

This is a fair conclusion for the situation.

So you have no doubt heard about IP cameras, network cameras, digital CCTV. All the same thing. Just some different names. These types of cameras are commonplace in today’s market and are gaining a bigger slice of the market share all the time. So any discussion of upgrades would include a switch to this type of CCTV system at least as a possibility.

What I want to drill down to for this particular blog is the actual nuts and bolts of upgrading a system. So when we are comparing an old analog surveillance system to a new IP network surveillance system what is the most obvious difference for a system such as this? The answer is the cabling.

All of your existing analog cameras are joined to the DVR – recording device with coaxial cabling (the same as TV antenna cable) and twin to power the camera.

New IP network camera systems use a single data cable (also known as twisted pair). This is part of their popularity. Less cables to run and terminate. There are other functions available and also more scalability though we are not talking too deeply about IP systems right now.

Here is where we get to the point. What do you do if the camera locations are not accessible for replacement cabling? How much are you willing to pay for an installation of new cabling? Have you actually had any quotes for a replacement cabling infrastructure that would make you fall off your chair because the labour cost to replace all of that cabling is astounding?

This is where an upgrade to HD SDI cameras can really become a saviour.

Take a large portion of the labour content out because you do not have to pay for the cabling to be replaced then add the cost of the equipment which includes cameras and a HD capable recorder and complete the setup. The existing analog cameras will even work on a HD recorder if you want to upgrade a section at a time. Here are some photos to compare the two technologies working on the same piece of cable.

Here is a chart that shows the different resolutions in the market today. New cameras are always pushing this boundary. HD resolution of 1920 x 1080 can give you awesome results and this is the proof.












Below are some images comparing Analog to HD-SDI image quality

Digital CCTV Comparison 1






HD 1920 x 1080 -vs-analogue-comparison







HD SDI vs analog recording quality comparison (1)








Ask us how you can achieve awesome results with your existing cabling.

We are licenced security advisers and installers and can provide quality installations with equipment that has been proven in the field.

Smart Buildings Data Cabling

We are proud to announce we have been accepted into the Stronglink Fibre and Data Certified Installer Program. Stronglink offer a conditional 25 year warranty on products and installation – ensuring your investment into Data & Communication networks stands the test of time. Particularly, within Smart Building projects.

Throughout this article we will explore the exciting move towards Smart Buildings and sophisticated Data networks required to operate such a building.

What is a Smart Building?

A smart Building is a building that provides a productive and cost effective environment by integrating four elements: Structure, systems, Service & management.

The idea behind a Smart Building is to create a building environment in which voice, data, video, building automation, and security coexist in a single cabling infrastructure. Such a building environment, in theory would be more responsive to the internal demands of users as well as to external conditions such as weather. The smart infrastructure can collect data and optimise building for greater efficiency of operations, leading to lower long term expenses. 

An Airport is great example of a building that requires extensive data cabling built into the construction design Examples of functions incorporated into airports include:

  • Aircraft docking
  • Passport Control
  • Information displays
  • Self Serve Kiosks
  • Parking Control
  • Video Surveillance
  • Duress alarms
  • Wi- fi

Construction Cost Savings of up to 15% are available if these systems are designed into the original build of the facility rather than retro-fitting in the future.

Example: Innovative smart building in Amsterdam

Check out this example of a Smart Building owned by Deloitte. A building like this would require a sophisticated, high quality data cabling to operate.

Smart buildings are not a new phenomenon

Siemens was exploring the future of Smart Buildings over 7 years ago. With technology rapidly innovating, there lies more and more possibilities in the world of Smart Building Design.

The future is Smart Buildings. With more and more buildings designed in this way, highly qualified & skilled technicians are required for installation of cable networks and peripheral equipment. Voltec Services technicians are fully qualified and have worked on small and large scale projects in this field. With regular training and industry experience we can offer great results in the delivery of your next project.

Contact Ryan at Voltec Services today to discuss your data cabling & network requirements.

See our full Data & Communication Services

Further Stronglink 25 Year Warranty Information

Stronglink 25 Year Warranty Policy

25 Year Warranty – Terms & Conditions


Townsville Business Security Chekcks

Are you interested to know potential business risks?

Are you interested to know potential risks to your business security? A Business Security check comprehensively provides an outsider’s analysis on the security risks to your business and prescribes solutions to lower risk of crime affecting your business.

For crime to occur, three conditions must be in place:

  • Someone who wants to commit a crime
  • A victim (business, person or home) that does not present too many challenges
  • No-one to intervene and prevent the crime from occurring.

To combat crime our options are:

  1. Reduce the number of motivated offenders
  2. Make crime more difficult to commit
  3. Anticipate new types of crime and find ways to stop them occurring

What is a business security check?

A Business security check assesses the risks to your business and determines suitable treatment options to reduce those risks. For Townsville crime is a current issue that affects homes and businesses at an alarming rate. Our specialists understand the conditions that make crime possible and the extent of crime against businesses in your local area.

What does a Business Security Analysis involve?

  1. Determining what exactly the real problems are in your suburb
  2. Identify your “treatment options” – these are the things that can be done to make it harder for someone to commit a crime.
  3. Implement changes to improve your business’s security.

Ryan & the team at Voltec Services complete broad business security checklists. These acts as an outsider’s snapshot of a business exposure to crime and internal fraud. Potentially saving you money, time and peace of mind.

Is it worth the investment?

The Australian Institute of Criminology conducted a survey in which 49% of all businesses surveyed reported that they had experienced crime in the previous year. The average financial cost of crime against a business was nearly $5,000 (source: Psychological Costs of Crime for Small Retail Businesses, Australian Institute of Criminology, 2002).

Potential Savings & Return on Investment

  • Business Building & Contents Insurance premiums decrease
  • Decrease risk of theft, therefore cost to replace loss of property
Security camera at work
Voltec Service team – On the job completing Axis Camera Certification in Townsville.

Is crime actually an issue & will it affect my business?

Yes, crime is a big issue in Townsville. Recent police statistics reveal car thefts & robberies have increased 80% from 2015 to 2016. There is no indication it is decreasing at this point either.

Townsville Crime Statistics
Source: Police statistics from 2015 to 2016 reveal car thefts and robberies have gone up nearly 80 per cent.

Crimes against Businesses include:

  • Fraud
  • Burglary
  • Shoplifting and stealing
  • Robbery
  • Arson
  • Malicious damage (including graffiti, smashed windows etc)

The goal is to make it harder for criminals to commit crime against your business, and make it less rewarding for them to do so.

Security Solutions we offfer

Digital CCTV Installation

At Voltec Services, we have taken the hard work away by providing a range of security camera products that have been tested and selected to meet specific requirements. We have a range of quality supply partners and we have absolute faith in their products. Ask us for a demonstration of the equipment we supply. Seeing is believing. There are many packages available for any budget.

  • Surveillance equipment can enhance the physical security of your business and assist in the identification of people involved in anti-social or criminal behaviour
  • Cameras should be installed both within and around the business to maximise surveillance opportunities
  • Digital or high definition video technology should be used to record images from the cameras
  • Cameras should monitor the cashier’s area, high cost merchandise or areas with poor natural supervision
  • TV monitors should enable staff to monitor activities on the camera
  • Recording equipment should be installed away from the counter area to avoid tampering
  • High quality recording devices should be selected to ensure footage is of sufficient quality to identify and prosecute if necessary
  • Installed surveillance equipment should be maintained in working order and regularly tested
  • If a surveillance system is installed, use it
  • Staff should be trained in the correct use of the system
  • Any surveillance system should be manufactured and installed by a qualified and reputable company and regularly function tested
  • Ensure that staff are provided with their own access code to monitor relevant staff movements
  • Ensure that access codes are changed when employers leave the business.

Secure Entrance Control

Electronic Access Control allows you to control entry to your property and monitor the times people exit and enter. Allow entry to your property remotely via mobile phone and view and record an image to make sure you trust the person entering before allowing access.

Electronic Security Systems

An electronic security system installed at your property is the most effective way of deterring forced entry and property theft. There are a wide variety of products available each matching a specific budget and purpose. Voltec Services prides itself in explaining the benefits and limitations of each system so you know what is the best fit for your security situation.

If you would like to know more about  CCTV Installations and Electronic Security equipment, call us now on 0438 214 425 to arrange your BUSINESS SECURITY CHECK.

Security Logos

Townsville Crime Blog Feature image

Townsville Crime – How to protect your home & business.

At Voltec Services, we provide a full Security Analysis of homes and businesses in the Townsville region to ensure your property is as secure as it possibly can be.

As you may already know, crime in Townsville is on the rise. With all the news surrounding crime in Townsville, you may be wondering how you can protect your home & business. Voltec Services offers you a solution in providing specialised security services for any budget.

 We provide professional advice on suitable products and have a range of quality suppliers we trust so you get the best products at the best price to ensure the best possible security.


Digital CCTV Installation

At Voltec Services, we have taken the hard work away by providing a range of security camera products that have been tested and selected to meet specific requirements. We have a range of quality supply partners and we have absolute faith in their products. Ask us for a demonstration of the equipment we supply. Seeing is believing. There are many packages available for any budget.

Secure Entrance Control

Electronic Access Control allows you to control entry to your property and monitor the times people exit and enter. Allow entry to your property remotely via mobile phone and view and record an image to make sure you trust the person entering before allowing access.

Electronic Security Systems

An electronic security system installed at your property is the most effective way of deterring forced entry and property theft. There are a wide variety of products available each matching a specific budget and purpose. Voltec Services prides itself in explaining the benefits and limitations of each system so you know what is the best fit for your security situation.

If you would like to know more about Digital CCTV Installations and Secure Entrance Control, call us now on 0438 214 425 to arrange your FREE SECURITY ANALYSIS.


1.Security Systems deter criminals
Studies have proven properties with security systems are less likely to experience break-ins and theft.

2. Insurance companies reduce premiums
Living in North Queensland, Insurance premiums are high enough with flooding and cyclones. A security system can help you save on premiums. Talk to your insurance company about premium price decreases with Security Systems installed. 

3. Surveillance assists police to identify criminals
If you become a victim of property crime, surveillance provides police with valuable evidence to ensure justice is served.

Crime Statistics

If you are interested in the latest crime statistics and how your suburb in Townsville may be affected.

Check out the QLD Police Crime Map below. 

Crime Heat Ma


Further information:

Importance of Security Licensing in QLD for specialised electrical services.


CCTV Code of Ethics

CCTV Code of Ethics

Below is the CCTV Code of Ethics from ASIAL (Australian Security Industry Association Limited) for your perusal.

1. CCTV is focused on providing an extra “set of eyes”, particularly where hazards or difficulties apply to continual personal monitoring. These difficulties may relate to access constraints, environmental constraints or cost constraints.

2. The primary objective of deployment of CCTV equipment should be to:

  • Act as a deterrent against criminal activity or unruly activities
  • Provide assurance, security and safety to people occupying the spaces covered
  • To maximise the deterrent value, and consistent with privacy requirements, camera usage should be notified in public areas

3. Staff should be informed of any use within their work areas.

4. CCTV systems should not normally be utilised purely for staff monitoring and surveillance.

5. No CCTV camera should be deployed within toilet and change room facilities.

6. All equipment being sold must be suitable for the application it is being applied to.

7. All sales staff should “clearly and in plain English” explain the strengths and weaknesses of each type of product or system. The explanation should cover applications, ethics and the equipment or environmental constraints.

8. CCTV sales staff should cover maintenance requirements and cleaning necessary for optimum performance of the system being offered.

9. The equipment installation should be covered by a minimum of 12 months parts and labour warranty.

10. At commissioning, clear and concise instructions must be provided on the operation of the system.

11. The use of CCTV cameras is to add value to the environment in which it is utilised. To this end, the net value of its use must outweigh the constraints or restrictions it imposes.

Security Licencing Queensland – In Focus



A security licence is a legal requirement for a business or a person who engages body guards, security officers, crowd control officers, private investigators and surveillance equipment installers who offer their services at a fee.

A security surveillance systems installer is a professional who is paid to install and maintain a set of security hardware and software. The security equipment that a business must be licenced to install are; Locks, safes and vaults, CCTV equipment, Electric fences, security alarms and bullet proof materials.

These security compliance certificates can either be issued to individuals within the organisation, the corporation itself or partners of the corporation. In Australia security licence is issued by the Queensland government.

There are no special qualification requirements put by the Queensland Government for security service providers. However, there are certain staff within the security firms which must have a set of qualifications before the firm can be licensed to offer the security services.

Security sector licensing in Australia is devolved. It is regulated and effected by either state police, department of consumer affairs or the department of fair trading. At Voltec Services, we have gone through all the relevant police checks and fingerprinting in a bid to obtain the licence as legitimate security surveillance service provider. This is a Class 2 corporate licence that enables us to advise on and install security equipment.

Why is security licencing required?


Basically, the security licencing is a constitutional requirement for anyone who intends to operate a security installation business, so any organisation offering the service without a licence is operating outside the law and could be arrested and consequently prosecuted.


Benefits to customer & What could happen if a non licenced contractor is used?


Once a company is licenced to offer security service, another unhappy situation sets in: not all contractors appreciate the law. And not everyone enjoys playing by the rules. Unlicenced contractors might be a more appealing option when comparing the financial estimates. Licenced contractors will charge more because they go through a great deal to earn the credentials, pay for insurance protection and hire qualified personnel who offer quality services. A non-licenced contractor on the other hand may have no insurance protection or qualified employees for that type of work. Furthermore, how can you be sure that this firm can be trusted to know the access codes to your workplace or home if they have not completed police checks?

My advice is; don’t take chances with your security system. Save your business the unnecessary risks and stress that comes with contracting cheap and unlicenced taskforce. Hire service providers who you are certain has gone through the police checks and earned the credentials of their trade and abide by good business practices. I guarantee you will stand a good chance of seeing your security systems installation job done right the first time.